"Comfortable, relaxing,informative with exceptional..."

About: Good Hope Hospital

What I liked

The immediate attention i received. The communication was second to none and all the staff were very professional but very caring. I was kept informed at all stages of my visit,in addition,i received tests on many aspects of my condition.

What could be improved

Possibly a little more information regarding the discharge. From final blood test to leaving did seem a long wait with not always being informed. Maybe an update every 45 minutes.

Anything else?

Cleaning was evident throughout the day. The food was very good and everbody went about there work with a smile.

Story from NHS Choices

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Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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