"poor, the consultant let you down."

About: Chorley & South Ribble Hospital

What I liked

i am happy with the immediate A&E nurses when i arrived there with a broken foot.

What could be improved


When i returned a week later for the fracture clinic i was appalled by the ignorance of the consultant. He hardly looked at me, laid back in his chair, he never examined my foot, just prodded twice. i told him i had some pain further up but he wasn't interested about any of it. he just said see you in 4 weeks.

He gave me no details about the break, just said when pain allows put my weight on it but im sure this will make the fracture in my heel bone worse.

Anything else?


Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Chorley & South Ribble Hospital

Thank you for your feedback about your positive experience when you attended the Emergency Department. Your comments about your experience in the Fracture Clinic have been noted and will be reviewed to identify opportunities for improvement and any actions that may be necessary. If you would like to provide further details, or would like a personal response, please email customer.care@lthtr.nhs.uk, or you can speak with our PALS team on 01772 522972.

  • {{helpful}} of {{total()}} people think this response is helpful