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Care Opinion

in a word you work hard and always a smile

Story from nhs.uk

"in a word you work hard and always a smile"

About: Pilgrim Hospital

What I liked

Today is the 10/11/2011.I have been today to the Day Case ward for an op on a varicose vein I felt I had to send this to you today to say the staff from doctors and nurses to the porters are fantastic.They not only gave me care they also made me feel at ease and kept making sure I was alright. Thank You to all the staff. Sylvia Dale

What could be improved

nothing for me

Anything else?

please just do what you do you are all so good

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 11 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 21/06/2012 at 21:33
Published on Care Opinion on 22/06/2012 at 13:30

picture of Jennie Negus

Dear Sylvia - it was good to read about your 'fantastic' care and particularly about staff helping you to relax and feel at ease which is very important when you are in hospital for whatever reason. I have passed your comments onto the day case team. Thank you for taking the time to leave this story on Patient Opinion - I am sorry that I am responding so long afterwards but we have only recently developed our systems to regularly review and respond to postings. Thank you again.

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