"Confused over conflicting information at Raigmore Hospital"
About: Raigmore Hospital / Ear, Nose & Throat Raigmore Hospital Ear, Nose & Throat IV2 3UJ
Posted by edge714 (as ),
I recently underwent a change of consultant in my care for a neuroma in my ear. One consultant previously advised me to have an MRI scan every two years to check up on it, and to make contact any time there were any changes or problems with my ear. A letter from another consultant said that I would only have to have a scan every five years, as the neuroma was shrinking, which I thought was fair enough.
Recently, however, I had an incident where I did have a problem with my ear, and so on the advice of the first consultant I contacted the ENT clinic. I was told that the consultant would contact me, but didn't hear anything for some time, eventually getting an appointment for 5 months time.
I attended this appointment recently, and was surprised to find that the consultant seemed to think the neuroma the least important aspect of the consultation, and told me to contact my GP in future if I had a similar problem. From my point of view, the issues I went in for was not addressed, and made me feel that I shouldn't have contacted the hospital, despite being told to do so by the first consultant. This puzzled me, as there didn't seem to be a change in my condition, but it suddenly seemed to be of little importance or interest. I was made to feel that I didn't understand the letter sent to me, and the I'd bothered the consultant unnecessarily.
The long round trip really was a waste of a day, and left me feeling very confused after being giving conflicting information by consultants.