"The experience was 100% positive"

About: Rotherham Hospital

What I liked

The care I received can only be described as excellent. I was transferred to another hospital for rehab and found the differences could not have been more stark.

At Rotherham I was made to feel that the staff cared that I achieved the best outcome possible. From domestics right up to my consultant, I was treated witrh respect, dignity and more importantly kindness, at a time when I was very frightened and confused. I would like to thank all the staff but would draw particular attention to my physios for showing me that there is life after amputation and set me on a path that has me back on my feet and walking 4 months after surgery.

What could be improved

The food

Anything else?

Just to say thank you for saving my life and then giving me a better one back.

Story from NHS Choices

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Responses

Response from Grace Oldfield, Patient Involvement Manager, Rotherham NHS Foundation Trust

Dear Christine, thank you for your posting on Patients Opinion. It is good to know that our staff did everything they could to provide you with a caring and supportive environment to help aid your recovery and that this positive experience of our services has improved your life. We will pass on your kind comments to the staff concerned.

With regard to your comment about improving food, we always strive to give good quality food and any comments we receive are taken on board and acted upon. Any suggestions would be most welcome and considered by contacting our Catering Department on 01709 304296.

With best wishes,

Grace

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