"Dissapointment."

What I liked

Do not allow your elderly loved ones to be transferred to this hospital it is just a holding bay to send them home. They receive little or no ongoing treatment and to be called a cottage hospital is a joke. They started discharge plans for my relative after two day and did not follow and of the NHS or legal procedures to do so. My relative deteriorate hugely within one week and we were treated by Stroud Hospital “Social Services” department like people who had illegally left a broken down parked car in their car park and they insisted it be removed to the tip, and gave no advice on how this was supposed to happen. Avoid it.

What could be improved

Everything.

Story from NHS Choices

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Responses

Response from Stroud General Hospital

Many thanks for taking the time to share this feedback. I am sorry to hear about your experiences at Stroud General Hospital - Would you be happy to get in touch with our service experience team so we can get a few more details and look into this for you? You can contact the team on 0300 421 8313 between 9am and 5pm, Monday to Friday or email: yourexperience@glos-care.nhs.uk

Best wishes,

The team at Gloucestershire Care Services NHS Trust

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