"never again would wish to go here"

About: Southend Hospital

What I liked

I was spoken to rudely by one of the consultants and asked for an apology. They then all stuck together and said there was nothing wrong with me. I have now had a second opinion and had a operation at another hospital. I am now on the road to recovery.

What could be improved

Treat people with respect. Or at least as they would like to be treated.

Story from NHS Choices

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Responses

Response from Southend Hospital

Thank you for your comments. We are sorry to learn of your concerns and would be happy to investigate these if you wish. If you would like to make a complaint, please contact our PALS team on 01702 385333 who will be able to advise you about the complaints process.

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