"My mother was very happy with her treatment"

About: Glenfield Hospital

What I liked

My mother was admitted following a heart attack and was treated very well whilst an inpatient, especially as it became such a shock to her as she didn't have any previous symptoms/ co morbidity factors. The staff she felt were very polite and friendly. The environment appeared very clean and tidy. The food was of good quality for a hospital. Obvious urgent care was prioritised accordingly.

Story from NHS Choices

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Responses

Response from Glenfield Hospital

Thank you for taking the time to leave your comments about your experience at Glenfield Hospital. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. If you have any other specific questions or comments, please feel free to contact us on communications@uhl-tr.nhs.uk. Thank you Communications Team Leicester’s Hospitals

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