"I would recommend this hospital any day."

About: Rotherham Hospital

What I liked

The staff on SAU and B5 were all excellent and I would especially like to mention the staff nurse and my nurse/support assistant who kept me informed and explained alot of the things that the doctors and some consultants didnt bother to!

What could be improved

There was a consultant who was very obnoxious, rude and abrupt. He didnt even introduce himself and when I challenged him about how he spoke to me he was dismissive. The looks on his teams faces were as if I'd made a mistake by standing up for myself. If I have the misfortune of coming back on to this ward I would not wish this consultant to come any where near me until he improved his people skills!

On the other hand I have nothing but praise for another consultant, he was the total opposite.

Anything else?

With only one shower room for men it is really difficult to get in.

Story from NHS Choices

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Response from Grace Oldfield, Patient Involvement Manager, Rotherham NHS Foundation Trust

Dear ice2402, thank you for taking the time and trouble to post your comments on Patients Opinion. We very much appreciate patient feedback and note your positive comments about the staff on SAU and Ward B5, and in particular our nursing staff who were very supportive of you which we will share with the department.

As we try hard to provide a quality service to all our patients, from your comments, it is suggestive that this may not be the case. We would very much like to be able to respond to your concerns further and to enable us to do this we will need more information from you. Perhaps you could contact our Patients Services Department by email on complaints@rothgen.nhs.uk or by telephone on 01709 424461.

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