"Wonderful staff who made a traumatic experience..."

About: Cumberland Infirmary

What I liked

The staff in the hospital were friendly and knowledgable they made me feel like I was their only patient, even though I know that one of them only had nine hours between shifts. I had my own room which was clean and spacious even the people who brought my meals were well presented, friendly and polite.

Story from NHS Choices

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Responses

Response from Cumberland Infirmary

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,

Alison

Patient Experience

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