"The nursling are great. Their Bosses couldn't care..."

About: Hereford County Hospital

What I liked

I yet again was admitted to the County due to another Heart attack and all of the nursing staff treated me with a lot of care and love. Nothing was to much trouble and I could not fault them in anyway.

What could be improved

I was moved around from pillar to post and during my recovery I was moved out of the CCU and unto the admissions ward were although the nurses did there best to care for me, it was not the right place for someone recovering from a heart attack and heart failure. It was in fact a nightmare and I had to leave early and come home just to be able to get some peace and quite also a good night sleep. God only knows what would have happened if I had of stayed there. The CCU is big enough to cater for six patients, but can only cope with four ,as half the ward has been taken over by a different department. This is bang out of order and in my opinion needs looking at ASAP, and I for one will be getting a lot more involved about how patients are being treated. Not by the nursing staff, but the administrators.

Anything else?

I think that it comes a quite a shock to find out that the things that we the public be leave to be in place for our heath care, exist in name only. If you need to make cuts, why not start at the top of the tree and do away with the people with the big pay scales.

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Response from Hereford County Hospital

Thank you for your comments. We would welcome an opportunity to discuss this further with you and would be grateful if you could contact our Patient Advice and Liaison Service on 01432 372986.

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