"Not worth going there."

About: Fryatt Hospital & Mayflower Medical Centre (harwich)

What I liked

Attended x-ray department on referral from own doctor, for possible fracture/dislocation. Whilst having x-ray the secretary left as it was 4:30. Was told to nurse nothing could be done with the x-ray as no one there to process it, i.e. secretary went home! Not impressed!

What could be improved

The department should work as a team. If an x-ray is being done the office stafff should remain to action what needs to be done.

Story from NHS Choices

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Response from Fryatt Hospital

Anglian Community Enterprise would like to thank you for leaving comments about our service. Whilst it is always disappointing to read that patients are unhappy, it does however give us the opportunity to improve the quality of the care and service we provide. Whilst we are unable to answer your individual comments on this website, we would very much welcome the opportunity to talk to you further in order to address your concerns. If you would contact the Anglian Community Enterprise Complaints team on 0800 819 9030 or at ACECIC.patientexperience@nhs.net.

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