"Excellent"

About: Southend Hospital

What I liked

To be honest with you from my own experience of the nhs service I couldnt fault the service at all ....I was having bad nose bleeds 8 in a week and right from being bought in by ambulance 24th october pm to a&e I recieved excellent treatment....The a&e team who was on 24thoctober kept me up to date and when I left there after my blood tests I was told to return back in there next morning to be reffered to ent .

Eventually after seeing the triag nurse she was reassuring that I would be seen that day by someone .After I saw an a&e doctor he reffered me to ent and took some more blood.... After blood reults I went to ent someone came and collected me and took me there!

I saw a doctor who said I would recieve an appointment and advised me .

On wednesday25th october I recieved an appointment for friday 28th same week!

I attended yesterday and recieved again very good care from my Consultant and her nurse.My treatment has been outstanding and I would be happy to back this up at any time .......A big thank you

What could be improved

People in a&e that didnt need to be the staff are already busy enough !

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Responses

Response from Southend Hospital

Many thanks for your kind words. We appreciate all feedback both positive and negative though it is always nice to hear of good experiences. We wish you well with any further treatment and hope any future experiences of the hospital are as positive.

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