"Waiting time unacceptable"

About: Sentinel Healthcare Southwest Community Interest Company

(as the patient),

Took 1 month for an appointment to come through. the appointment was for 2 months later. The time stated wasn't acceptable. Was informed they would make and new appointment. That was 3-4 months ago.

Still waiting.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Neil Parsons, Business Manager , Clinical Assessment and Treatment Services, Sentinel Healthcare

Dear harbour214

Thank you for taking the time to share your story.

I was really concerned to hear about the delays you experienced and I would like to investigate this further to understand what happened with your referral and appointment. Would you please be able me to contact me by email on neilparsons@nhs.net to supply more details about yourself? This will allow Sentinel to follow this up and see if we can help.

I look forward to hearing from you.

Best wishes

  • {{helpful}} of {{total()}} people think this response is helpful