"A very good experience."

About: Good Hope Hospital

What I liked

My husband was treated on Ward 14 during his stay. The medical staff were able to rise to the challenges of his diagnosis and the nursing staff did everything that they could to help us. They not only nursed my husband but also counselled him and took care to look after my well being too.

I feel that the staff were able to go the extra mile to make the difference and I would like to thank them for that.

What could be improved

The food!

Anything else?

Good Hope Hospital has a very poor reputation locally but I found bucket loads of empathy, care and support. I did not meet any member of staff who was anything but helpful.

Story from NHS Choices

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Responses

Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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