"nice nurses and doctor very caring"

About: Basildon University Hospital

What I liked

I was taken to the A&E on friday 28th Oct for dog bites to my left hand, I only waited about 1hr to be seen and was treated effectiently and professional by the doctor, when the nurses gave me a tetenous jab then cleaned and dressed my hand they were very careful and kind as they knew I was in pain and did not want to make it worse. I think they were lovely and did everything they could to look after me.

Story from NHS Choices

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Responses

Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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