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Care Opinion

Upsetting, frustrating and not to standard

Story from nhs.uk

"Upsetting, frustrating and not to standard"

About: Leicester Royal Infirmary

What I liked

The nurse who I have seen on most occassions visiting the department has been sympathetic and wonderful.

What could be improved

I suffer very badly from a problem with my jaw joint and have been coming to the Maxillofacial department for almost 2 years. Throughtout this time I have been told to return to see consultants twice as I would need an operation. Twice I have returned, not to see a consltant and to be sent away without any treatment leaving me on a large amount of medication, unable to drive and eating a diet of liquidised food.

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Responses

Response from Leicester Royal Infirmary 12 years ago
Leicester Royal Infirmary

Submitted on 19/12/2011 at 14:12
Published on nhs.uk on 20/12/2011 at 04:00

We are really sorry to hear about your experience in our hospital.

Please contact us through our Patient Advice and Liaison Service (PILS) on freephone 08081 788 337 who will help investigate your concerns and hopefully provide you with the answers you need

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