"Thank you for your help"

About: Cheltenham General Hospital

What I liked

During a recent holiday in the UK my wife fell and broke her leg. Many thanks to the staff in the Emergency room for their care and empathy during our visit the night of 20 October 2011. Special thanks to the person who helped us navigate an unfamiliar system and to the ambulance driver who took Joanne to the hospital from Chipping Campden. While the waiting time (9:30pm to 03:30am) was much longer than what we would expect at home, the care we received was excellent and much appreciated. Thanks from a grateful American family.

What could be improved

Waiting time

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Responses

Response from Cheltenham General Hospital

Hi there, Thank you very much for taking the time to share this feedback with us. It's good to hear you were so well looked after and we will be happy to pass your comments on to those involved in your care. Best wishes The team at Gloucestershire Hospitals NHS Foundation Trust

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