"No response from Queens Medical Centre"
About: Queen's Medical Centre / Ophthalmology Queen's Medical Centre Ophthalmology NG7 2UH
Posted by kayak113 (as ),
After receiving a referral from my optician, I have been trying to get in touch with Queens Medical Centre in order to set up an appointment at the cataract clinic. I called on Monday and went through to the answerphone, where I left my name and number. It's now Thursday, and I've not heard back from them at all.
I am very concerned about whether or not I'm going to get an appointment, as I've had friends who've struggled to make them due to information going missing. This issue has been ongoing since August when the referral was made, and I've been let down already several times by poor communication between healthcare staff. For instance, my GP said they had not received the referral letter from the optician, despite it having been sent sometime before. I think communication could be much improved.