"As pleasant as a visit to hospital could be,thank..."

About: Cumberland Infirmary

What I liked

Friendly caring knowledgable staff who kept me well advised of treatment procedures.

What could be improved

Length of time taken for pharmacy to provide medications prior to discharge.

Ward staff did send someone to collect prescription which speeded the process up.

Anything else?

The ward (Beech C ) gave next to no privacy with the beds being so close together and the staff were having to work in very cramped conditions.

Story from NHS Choices

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Response from Cumberland Infirmary

Dear Mr Scott

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,


Patient Experience

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