"The very best experience I could have had."

About: Airedale General Hospital

What I liked

After having a gastroscopy at Burnley Health Trust and having a terrible time which caused me to have nightmares I was very worried about having this procedure again. The difference with the treatment and staff at Airedale was like night and day. I recieved the appointment within two weeks. The Airedale staff were extremely helpful, patient, considerate and I felt nothing was to trivial to ask them. When I recieved the treatment I was taken care of from beginning to end. I would just like to thank all the staff for their care which was above and beyond the necessary. I would also suggest that they pass on their skills to the staff at Burnley General.

What could be improved

Nothing

Anything else?

Why aren't all units run like this one?

Story from NHS Choices

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