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Patient Opinion sparks an interest in patients

Posted By KingsleyWard

"Patient Opinion sparks an interest in patients"

About: Nottinghamshire Healthcare NHS Foundation Trust

(as a volunteer/advocate),

We took Patient Opinion information to Millbrook and explained how all patients could get their voices heard! Staff mentioned increasing Internet availability for patients, as well as using the paper-forms.

Many patients raised an issue around medication. It was implied that doctors do not provide enough information about different medications. This lead us to talk about the Communities of Interest (women's medication group).

There was a big interest in the Deaf Awareness group - one patient suggested that there should be BSL interpreters at the theatre! Good idea!

Overall, Patient Opinion and Involvement seemed to spark an interest in many patients, and will hopefully prove to be useful and successful!

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 12 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 27/10/2011 at 15:56
Published on Care Opinion on 28/10/2011 at 10:54

picture of Jane Danforth

Dear Kingsley Ward

It was interesting to read about the issues raised at the meeting.

I will be contacting the ward manager for comments.

Many thanks

Jane Danforth - Involvement Officer

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