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she likes the special care ward her child is...

Story from nhs.uk

"she likes the special care ward her child is..."

About: University Hospital Of North Durham

What could be improved

.

Anything else?

my neice was in to have a baby on sunday they foundout that he has to stay in for weeks yet she was sent home on tues and has to worry at home that he is gong to be ok?

why has she not been offered a room to be with him is mad she should be with him at this worrying time? no one will look at this so that will please the hospial and the NHS.

Do something like let her be with him

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Responses

Response from University Hospital Of North Durham 12 years ago
University Hospital Of North Durham

Submitted on 01/11/2011 at 13:16
Published on nhs.uk on 02/11/2011 at 04:00

Dear Mr Turnbull,

Thank you for providing feedback on your niece's recent admission to the University Hospital of North Durham.

I am very sorry to hear that she was unhappy with her experience on this occasion.

We would welcome the opportunity to discuss your concerns with you or your niece. If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774. If you would prefer to contact us by e-mail, our address is complaints@cddft.nhs.uk

Alternatively, you can write to us at the following address: -

Patient Experience Team

Darlington Memorial Hospital

Hollyhurst Road

Darlington

County Durham

DL3 6HX

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

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