"The caring friendly staff"

About: Leeds General Infirmary

What I liked

I attended the A&E department on a busy Friday afternoon with 4 hour waits, I was seen by a very stressed snappy nurse practitioner who sent me off to x-ray. In x-ray the nurses there was very pleasant and told me I would have to go back to Minor injuries, back in minor injuries I was seen by another ENP she was very nice and jolly and explained that I had a fracture and that I would have to be in cast and would have to have the use of crutches, I was potted up by a happy young man who evidently loved his job and he explained to me what I needed to do after leaving the department all the staff was very busy and apart from the first woman I had a very pleasant time while I was in the department.

Story from NHS Choices

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Response from NHS Leeds

Thank you for sharing your story about the accident and emergency department at the Leeds General Infirmary.

It was good to read that most of your experience was a positive one. I shall make sure that your comments are shared with the department.

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