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Ambulance responded in minutes

Posted By Luckybiker

"Ambulance responded in minutes"

About: Royal Infirmary of Edinburgh at Little France / Accident & Emergency Scottish Ambulance Service

(as the patient),

Following some kind of problem with my motorcycle on the A703 Edinburgh to Peebles road, I started to drift towards the centre of the road, and was unable to correct the drift. I was hit full on by an oncoming car travelling in the opposite direction.

The ambulance responded in minutes, even though the accident happened out in the country.

I found the staff I came into contact with were kind.

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Responses

Response from Sharon Hammell, Head of Corporate Affairs and Engagement, Scottish Ambulance Service 12 years ago
Sharon Hammell
Head of Corporate Affairs and Engagement,
Scottish Ambulance Service

I am responsible for the development and implementation of the Scottish Ambulance Service's communications strategy: this includes staff communications as well as external audiences, including PFPI and media management.

Submitted on 24/10/2011 at 17:53
Published on Care Opinion at 19:58

Thank you for taking the time to share your positive experience of care from from the Scottish Ambulance Service. We hope you are on your way to full recovery.

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Response from Lee McGuinness, Surgical Nurse Director, NHS Lothian 12 years ago
Lee McGuinness
Surgical Nurse Director,
NHS Lothian

Submitted on 25/10/2011 at 08:15
Published on Care Opinion at 08:22

We are very pleased that you had a positive experience from the RIE after your accident. We hope that both you and your motorbike are recovering well. I have passed your comments to the staff in A and E and they were extremely pleased to receive the praise.

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