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the woodlands, nottinghamshire healthcare nhs trust

Posted By D.M

"the woodlands, nottinghamshire healthcare nhs trust"

About: Nottinghamshire Healthcare NHS Foundation Trust / Addiction services (community)

(as a service user),

we had a review recently and when i went in the doctor started going on about how sleeping tablets werent a good thing to be reliant on and how it wasnt encouraged.

I had prepared myself for not having any sleep during my detox so wasnt interested in having any sleepers. I felt like he presumed i was just a drug addict after medication, like I have experienced from many doctors on the outside. I felt insulted that he made these assumptions

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Responses

Response from Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 12 years ago
Nottinghamshire Healthcare NHS Trust

Submitted on 13/10/2011 at 16:42
Published on Care Opinion on 14/10/2011 at 09:39

Dear DM’

Thank you for your feedback about The Woodlands’. I am sorry to hear that your experience was not as positive as you'd hoped it would be.

The staff team at The Woodlands work hard to promote positive service user experiences and I am pleased to have had the opportunity to discuss this further with you today,where we were in agreement that the proposal made by the Dr at the time had your best interests at heart.

It is good to know that you continue to engage in treatment and your recovery in such an enthusiastic manner and that your plans for the remainder of your stay at The Woodlands and after discharge are very optimistic. I was also pleased to hear you discuss your treatment and progress to date so positively;your future seems very bright.

I shall ensure that your comments are passed on to the staff team for further discussion, and may I take this opportunity to wish you every success in building on the successes that you have achieved here.

Rod Hudspith

Woodlands Manager

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