"I wouldn't have made this treatment without this help"

About: Addiction Dependency Solutions Cheshire And Wirral Partnership NHS Foundation Trust

(as a service user),

Written on behalf of service user by the harm reduction nurse

the service has been very helpful towards me, they have helped me in lots of ways both mentally and phsically.

I have had help attending appointments at the hospital, Rory the support worker takes me. I would have made this treatment without the help.

The reception area, I feel, is closed in too small and could do with a drinks machine, preferably a free one as a lot of service users have to travel a long way to get to this building.

The new hep c support group is a good idea, I will think about going in the future. The staff are alright, friendly and helpful.

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Responses

Response from Anthony Mcleod, Cheshire And Wirral Partnership NHS Foundation Trust

Thank you for your story/comment on Patient Opinion. We are grateful that you have taken the time to share your experience with us at Trafford Drug Service. Cheshire and Wirral Partnership NHS Foundation Trust and ADS take service user opinions seriously and allows us to learn how we can improve our services in the future. Your views will be shared with the staff and managers of the service to assist them in making the service an even better place to be treated.

If you would like to discuss your comments further, please do not hesitate to contact our Patient Advice and Liaison Service on 0800 195 4462

I wish you well with your recovery

Tony

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