"This has been a bad experience for me. My gp..."

About: Ipswich Hospital

What I liked

The angiogram was done professionaly, and the cath lab staff staff were excellent at helping to overcome anxieties. Well done

What could be improved

The interventional cardiologist was a locum and did not seem to give me any confidence

during the angiogram I question his competence to do this

Anything else?

The other cardiologist that I see for all my follow up appointments and setting a treatment plan was a disaster. He was again a dreaded locum and not even an interventional cardiologist at that. Now after 33 weeks I still do not have a treatment for my breathlessness.

He is difficult to talk to and reactive to anything I ask him in regard to my tests and treatment.

the conduct and minimal knowledge of this man has given me great anxiety due to the uncertain future of my treatment. when I last saw him last week he prescribed tablets which my gp described that will not help in any way.

Story from NHS Choices

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Responses

Response from Ipswich Hospital

We are very sorry that your experience of Ipswich Hospital Cardiology services has not been positive.

We encourage anyone who has concerns or feedback about their care to contact our PALS service on (01473) 704781 or email advice.complaints@ipswichhospital.nhs.uk to allow us to fully investigate and respond to specific enquiries.

These general comments have been shared with the Cardiology service managers to ensure the themes are addressed and investigated promptly.

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