"Service has disappeared"

About: Halton and St Helens PCT / Podiatry Newton Community Hospital

(as a service user),

I went in to the podiatry service to drop off some shoes to be taken in to St Helens to be repaired. Usually a chap picks them up on the friday, takes them to be repaired, and then brings them back to be picked up. When I went in, however, I was told that he'd been made redundant, and none of the staff seemed to have a clue about what was happening to the service.

I think it's very unfair that service users don't know what's going on. I find the service indispensable as I do not have my own transport and find it difficult to get to St Helens myself.

I think they should reinstate the service, or else find some other way of doing things.

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