"how is it possible to have such a diffrent..."

About: North Middlesex Hospital

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On Monday October 4, 2011, my husband and I went to A&E

His neck and face were swollen and he had fever. The Doctor who saw him told to my husband he had an infection in the face and he needed to take Co-Amoxiclav tablets.

The next day, on Tuesday, October 5th he felt very bad so we decided visit our GP, to our surprise, they diagnosed him with Mumps and told my husband he didn’t have an infection and the antibiotic was not necessary.

We paid 7,30 pounds for the antibiotic which was not necessary. Also, how is it possible to have such a diffrent diagnosis?

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Response from North Middlesex Hospital

We are sorry to hear that you felt your experience of the North Mid was a negative one. Improving the experience of our patients is the number one priority for the hospital and we will use your feedback to improve the service patients in the A&E department receive.

The patient advice and liaison service would be glad to take any further comments you wish to provide about your care and can be contacted by email at pals@nmh.nhs.uk

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