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Care Opinion

very good

Story from nhs.uk

"very good"

About: University Hospital Of North Durham

What I liked

From entering the A&E Department at check in very nice , I didnt have to wait long as had chest pains , I was taken to ward for check over , and was very surprized how the nurses came across giving there names , and explaining what is going to happen next ,

What could be improved

I would like to see young Dr's no talking about your problem and having a laught . was not good , nurse will show them up.

Anything else?

I wish all the other nhs hospital have staff as caring as durham ,

I would just like to thank all staff for there help on my short stay

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Responses

Response from University Hospital Of North Durham 12 years ago
University Hospital Of North Durham

Submitted on 01/11/2011 at 13:29
Published on nhs.uk on 02/11/2011 at 04:00

Dear Tiger Dragon,

Thank you for providing feedback on yourrecent visit to the Accident and Emergency Department at University Hospital of North Durham.

I am very pleased to hear that you mainly had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, good or bad, as it means we can better understand what is important to our patients. Your kind comments and your experience regarding the doctors will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel - 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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