"A pleasant experience overall."

About: Chase Farm Hospital

What I liked

I saw my Consultant in endocrinology. I went to the wrong reception and the receptionist walked with me to show the correct area. The staff in the unit were charming and made me feel at ease immediately. The consultant was painstaking and methodical. Everything was explained careful and I felt I was involved in the aftercare. Well done.

What could be improved

The car parking facilities are primitive and hugely expensive

Story from NHS Choices

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Response from Chase Farm Hospital

Thank you for taking your time to submit your comments. It is always very encouraging for staff to receive compliments regarding the care and treatment that they provide and therefore those involved will be advised of your comments.

Please accept our apologies that you found the car parking be expensive and were not happy with the facilities provided.

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