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"Treated like a queen"

About: Dumfries & Galloway Royal Infirmary / General Surgery

(as the patient),

I fell and fractured my shoulder in February. I underwent a massive operation and was in Ward 16 where I was treated like a queen. The staff and the consultant were kind, caring, reassuring and great fun! My operation was a great success.

My husband was in the Alexandra Unit at the same time. His consultant was Dr Martin who was good to him and also very kind to me. I feel he received the best of treatment.

The staff are really angels and must be chosen to work in there. The domestics are the same.

After my operation I was told I would get physio aftercare. I didn’t see anyone for seven weeks but then saw the Community Physio. However after a while my progress became static. When I saw the surgeon they were surprised that there had been three weeks between treatment and recommended “intensive physio”. I then went on to receive physio every fortnight but am not sure that is what is meant by “intensive” as I felt I would improve more quickly with more treatments.

The physio I saw was lovely. They do great work and work so hard. Thank you.

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Responses

Response from Sally Holmes, Head of Patient Services, NHS Dumfries and Galloway 12 years ago
Sally Holmes
Head of Patient Services,
NHS Dumfries and Galloway
Submitted on 07/10/2011 at 11:27
Published on Care Opinion at 15:13


Thank you so much for your kind words, they have been passed on to the staff involved in yours and your husband's care.

I will try to find out what is meant by 'intensive' physiotherapy for you, whether it refers to the frequency of the treatments or the specific therapy you receive.

I hope your shoulder is problem free now.

With best wishes

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