"absoloute disgrace..."

About: Liverpool Womens Hospital

What I liked

my daughter had her first baby at LWH she was basically left despite not progressing in labour having high bp and being two weeks overdue..the midwife kept apologising and saying things like...i have a woman who needs to push and a woman bleeding....my concern was my daughter and baby....my grandaughter went into fetal distress passed meconium and her heartrate kept dipping...i truly believe if i hadnt gone and insisted the midwife return to my daughters room my grandaughter wouldnt have made it....when the midwife did return the babys heartbeat was 35 beats she was rushed for an emergency section....i am a mother of ten and suffered a traumatic c sectioon myself at LWH i made a complaint the surgeon was arrogant didnt give any confidence or come to speak to me after the section...i would be petrified to be pregnant and facing a delivery in a hospital that looks very nice but doesnt have the staff to safely run a delivery suite in the heart of a city.....

What could be improved

everything

Story from NHS Choices

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Responses

Response from Anne Bridson, Corporate Matron for Patient Experience, Liverpool Women's NHS Foundation Trust

I would like to apologise for the delay in responding to this email. I was very concerned to hear about your daughter's experience and would like to hear further details. If you or your daughter want to contact me please do this via anne.bridson@lwh.nhs.uk

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Response from Liverpool Womens Hospital

I know that your daughter s experience was back in 2011 and I do apologise sincerely for this delay but wanted to let you know that what happened to her is still of concern to us and if you feel it would be beneficial to talk about it in more detail, I would be very grateful if you got in touch with me. My email address is anne.bridson@lwh.nhs.uk I am the Matron for Pateint Experience

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