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Sharing stories at our trust AGM

Posted By Janzq3

"Sharing stories at our trust AGM"

About: Nottinghamshire Healthcare NHS Foundation Trust

(as a staff member),

The Trust AGM is in full swing and kicked off with Professor Dean Fathers reflecting on his his first nine months as Chair.

Ruth Hawkins, Executive Director of Finance & Performance, gave an overview of 2010-2011. The Trust met all targets for the year.

Ruth talked about our Trust feedback survey, Communities of Interest, quality and involvement. Professor Mike Cooke CBE shared our stories over the year. Increased patient and staff satisfaction was highlighted. The launch of this year's reports at the meeting and the many achievements and innovation shown from the organisation was displayed today with around 70 stands showing what they have achieved over the year.

A fantastic film showcase of achievements followed, including Nottingham Panthers who are working with the trust to reduce stigma around mental health.

The Meercats from Middle Street Resource Centre closed the meeting with ''Stir it Up'!

A question and answer session followed. Mike & Dean took questions from the audience about services for older people, involvement, deaf awareness, the future of mental health services, integrated healthcare, learning disabilities and praise for Millbrook Mental Health Unit.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 12 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 06/12/2011 at 13:15
Published on Care Opinion at 14:01

picture of Jane Danforth

As a result of the AGM question and answer session 2 older people have become involved in helping us to make changes to services.

One person has become a member of the Carers Family and Friends community of interest and the other person who raised the issue of services for older people in Sutton in Ashfield has prompted a meeting with the involvement lead for mental health services for older people to see what it needed.

More work will need to take place to look at what can be done to move forward but a start has been made.

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