"Made to feel as though I was the only patient they..."

About: Orsett Hospital

What I liked

I was made to feel as though I was the only patient on the ward. The staff were just truly amazing and if I need another operation I will ask to be referred there again.

It was actually my podiatric surgeon who suggested I go there for him to do the operation and I am so glad I did. He did it for me and it was over and done with within 20 mins.

They do make a great cup of tea there too and that was really welcome along with the toast after my procedure.

I was awake throughout the whole thing and was able to see all at work.

These Staff deserve a medal for what they do!

What could be improved

nothing at all.

Anything else?

Yes, keep the wonderful staff you have on the day unit, they are wonderful!

Story from NHS Choices

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Responses

Response from Orsett Hospital

I would like to say a very big thank you for your kind comments regarding your stay in the Orsett Day Unit. I have forwarded your remarks onto my staff, we really appreciate that you have taken the time to publish your experience with us. It is a great boost to the staff and we hope that you are on the road to a full recovery.

Clinical Lead/Matron for Day Surgery

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