"If every visit to hospital was like this, there..."

About: Norfolk & Norwich University Hospital

What I liked

The care, professionalism, friendliness and courtesy from the whole process, from start to finish. I felt I was in good hands.

What could be improved

Actually, on this visit, nothing really. It went beyond my expectations.

Story from NHS Choices

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Response from Norfolk & Norwich University Hospital

Pleased to hear that we exceeded your expectations and that you were treated with care, courtesy and friendliness. We'll pass your thanks on to the ENT team.