"Maternity n after Incredibly Bad,hope noone ever..."

About: Queen Elizabeth The Queen Mother Hospital

What I liked

Some the staff on labour ward where very supportive and very exceptional member of staff, during a very bad experience with this hospital.

What could be improved

Midwives on labour ward who have training not just on textbook births but births that may not be the norm.. Drs who actually know how to read each others notes and a special care baby unit that's supportive and helpful to it's very vulnerable mothers, who are having a bad enough experience, without staff making it worse and also explain what's happening and why, rather then wrongly medicating a new baby for 3 days ..

Anything else?

Will be reporting this hospital and hopefully some form of investigation will be done into it's conduct so nobody has to go through what we have in the last week...

Story from NHS Choices

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Response from Queen Elizabeth The Queen Mother Hospital

I am very sorry to hear of your experience. We would like to discuss the matter with you. Please can you contact the Patient Experience Team on 01227 783145 or email PatientExperience@ekht.nhs.uk

Kind Regards

Patient Experience Team