"wonderful care, no more fears of hospitals"
About: Cheltenham General Hospital Cheltenham General Hospital Cheltenham GL53 7AN
What I liked
Great pre operative care from the clinic. The staff on Alstone ward were very friendly helpful and caring. I felt I was in good hands throughout my stay for a knee replacement. The ward was very clean and I was pleased to see the staff using the gel at the end of the beds to clean their hands, I had been concerned about these things before coming into the hospital due to the media reporting awful stories about patients getting infections. I have no complaints about the nursing staff or the doctors who cared for me.
The media should be supporting NHS staff not scaremongering about bad treatment and dirty hospitals. I was very scared about going into hospital due to all of this bad press but would now try to tell other people there is nothing to worry about. I heard other patients complaining about silly things and the staff are having to deal with a lot of abuse which I feel is all to do with the media only reporting the bad things.