"Highly professional healthcare staff with clean..."

About: Furness General Hospital

What I liked

As a 59 year old man I have had plenty of hospital visits up and down the country, mostly in connection with an enderly parent and other relatives but sometimes myself. Professionally, I worked with several health authority's representatives over the years and I have also experienced FGH as a patient on a number of occasions previously.

Last week I attended the day ward for a cubal tunnel procedure. I found my treatment to be absolutely first class. The staff were friendly, highly professional and attentive at all times. The facilities were second to none that I have experienced. And everywhere was spotlessly clean.

Attending hospital for treatment causes anxiety is never a pleasant experience. It is so much easier when the service provider shows professionalism at its best. My procedure went very well and I am extremely pleased and grateful to the Orthopaedics Services department for their attention to my healthcare.

What could be improved


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Response from Furness General Hospital

Thank you for your kind comments. We will pass your message onto the teams involved who will appreciate the feedback.

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually improve the services we offer and the experience our patients have whilst in our hospitals.

If you would like to be kept informed about developments at our hospitals, then please take a moment to sign up as a public member, you can do so via our website: http://www.mbht.nhs.uk/trust/how-to-become-a-member/

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