"Poor service of Care - not a word this hospital..."

About: Basildon University Hospital

What I liked

nothing at all.

What could be improved

everything.

To treat a patient as a person.

Anything else?

rude people.

wrong dose of medication wrote up.

Story from NHS Choices

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Responses

Response from Basildon University Hospital

We are sorry that you had a poor experience, but as you are not specific about what area of the Trust your comments relate to, it is not possible to investigate or send your comments on.

If you would like to provide this detail, please contact our Patient Advice and Liaison Service (PALS) on 01268 394440, who will try to resolve your issues and will pass your comments on to the senior manager responsible for the department you are referring to.

Patient Experience Team

Basildon and Thurrock University Hospitals NHS Foundation Trust

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