"Call back service"

About: Birley Health Centre

(as the patient),

I was unable to get a place in the surgery on the Monday morning and needed to speak to The doctor regarding an issue I had whilst running the Nottingham marathon.

I have done a few Marathons, and trained hard for the last 18 weeks, only to have to pull up on 7 miles out of 26.2, due to feeling unwell.

I ran out of energy at 7 miles, felt dizzy, my ears were popping and had a ringing noise in them.

I ended up walk/running back to the halfway stage, then retired from the race.

This was particularly strange as i had done all the right training and tappered and eaten correctly.

On the day before the race, I did a 2mile pre-race run, and felt very tired afterwards, even more so than doing a 20 mile run, but i put it down to the carbo loading, and went to the race the next day.

We concluded that it may be a virus/cold, i was advised not to run for the next week and to try a run at the weekend and see how i felt.

I thought the on call service was good but that there could be more places in the day surgery.

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Responses

Response from Chris Kearton, Practice Manager, Birley Health Centre We are preparing to make a change

Thanks for this feedback.

We are looking at the balance between appointments in surgery and appojntments by phone and we are considering increasing the phone access. Its good to know it works!

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