"Wonderful care on Folkestone ward following..."

About: William Harvey Hospital

What I liked

I recently had an elective c-section at WHH. I cannot fault the level of care/service afforded by the theatre and ward staff. Having previously been an inpatient on Kennington ward a couple of years ago (where I experienced poor nursing care after a major operation), I was very anxious about going back to WHH. However, I am delighted to say this stay was completely different. All the midwives/midwifery assistants worked extremely hard (as did all the other staff on the ward) and I was made to feel that nothing was too much trouble - especially important after a section, when you physically are unable to get out of bed for the first 24 hrs to care for your baby. The midwives and midwifery assistants were constantly checking my wound, my pad, my baby, me to ensure everything was OK. The night staff offered us warm drinks even! It was almost like being on holiday to be honest. I left hospital feeling really well and confident to embark on motherhood. Thank you to all the staff on Folkestone ward (not forgetting the theatre staff, who did a wonderful job a putting me at ease pre and during the op). The section was such a positive experience in the end and I urge anyone feeling anxious about sections/having a baby at WHH, to not worry. Instead enjoy your pregnancy and know you'll have expert care whilst in hospital.

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Response from William Harvey Hospital

Please accept our congratulations!

We hope you and your baby are doing well and would like to thank you very much to take the time and effort to post your comments. I am sure you must be very busy.

Your kind words are much appreciated and have not only been passed on to the staff involved who are very grateful, but your comments also featured in our staff publication 'Trust News'.

We wish you all the best.

Thank you kindly

Madeleine Perris, Patient Experience Manager

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