"A difficult time was made as pleasant as possible..."

About: Southampton General Hospital

What I liked

The staff involved in administering my radiotherapy treatment in the oncology department cannot be praised too highly. From the Consultant and his fellow doctors to the nurses who carried out the actual treatment I was treated with kindness, consideration and sympathy at all times..

The waiting area was reasonably comfortable and more often than not appointments were

on time.

One final comment, unusually for hospitals, we had absolutely no problem parking on our visits, the small car park near the oncology department entrance always had spaces.

Well done Southampton ! the 27 treatments were not as traumatic as we feared.

What could be improved

Perhaps the side effects of drugs (painkillers etc.,)could have been described a little more fully.

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Responses

Response from Southampton General Hospital

Thank you for taking the time to provide us with your positive feedback about our medical services. We will ensure your comments are fed back to the team.

We are sorry to hear you did not receive comprehensive explanations about your medication side effects and would like to reassure you we are working on a number of initiatives to improve this aspect of care.

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