"Excellent standard of patient transport by Great Western Ambulances"

About: Great Western Ambulance Service NHS Trust

(as a relative),

I have recently accompanied my husband on several ambulances, with several crews, taking us from Moreton-in-Marsh Hospital to Cheltenham General, enabling my husband to have treatment, then return back to Moreton Hospital.

I want to pay tribute to all personnel involved. The professionalism, careful driving, courtesy to both of us, care and understanding of my husbands condition was faultless.

In the midst of a struggling NHS, The Great Western Ambulance Service is maintaining a wonderful standard. Thank you.

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Responses

Response from Anthony Gerrard, Operations Manager for PTS, Great Western Ambulance Service NHS Trust

We are very pleased to receive such a positive tribute from you both and I will ensure that our staff hear about it. Knowing that our service has been so well received will be an encouragement to everyone working in both the Patient Transport Services Department and the Trust as a whole.

I am very grateful to you for taking the time to post your comments on Patient Opinion, and delighted that we have been able to provide you and your husband with a service that has consistently met your expectation.

Thank you once again.

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