"Why can consultants opt out?"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by wish829 (as ),
Following the referral from my GP I received a letter from DART. I waited the required 3 days and called the number as instructed. I was told I could not be given an appointment as the consultant concerned had not yet approved the referral or probably even read the referral letter. I was told they would call me the following week. As I had no communication of any kind I phoned about ten days later. This time i was told that the consultant I was referred to did not use this referral system and I should await an appointment letter direct. That was two weeks ago and no appointment has come. Why do you have a system that the consultants can opt out of at will and why send a letter that is completely irrelevant to to the patient? It is also remarkable that the letter is not dated. I presume this is to avoid allowing the referral to become part of the referral statistics.