"Excellent care, Excellent Neurology team,..."

About: St George's Hospital (Tooting) (London)

What I liked

All of the staff who dealt with me were exceptionally friendly.

The Neurology team i was under couldn't be anymore caring and friendly.

What could be improved

I did feel that i could have been given a little more information of what to expect in the days after my surgery. Ie: pain i may expect that i hadn't experienced in the hospital.

I feel that the info sent with my appointment could have included the fact that if you are staying in hospital your visitors can pay £10 or a parking permit which lasts a week. We didn't know about this until my husband mislaid his parking ticket and parking security told him about it.

Anything else?

I had my surgery on Tuesday 30th August and i was 1st on the list. I met with the surgeon who talked me through my procedure, they were very kind and very clear with what they were telling me. I met with the Anethetist who again was very kind and friendly and totally understanding when i started to blub!!!

My consultant came to see me as they were passing which i thought was very lovely as they didn't have to. The whole of this team were exceptionally friendly, caring and kind and i felt very lucky to have them care for me.

After surgery my consultant and surgeon came to visit me (at different times) to see how i was. This was not on a ward round just because they were passing. I was very touched.

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Responses

Response from St George's Hospital (Tooting)

Thank you very much for taking the time to post feedback about your recent experience at St George’s Hospital. Your kind comments will be sent onto the neurology team. Your valuable comments and suggestions regarding information provision will also be fed back to the relevant staff. Thank you once again.

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