"I felt that the staff were caring and sensitive."

About: Ealing Hospital

What I liked

I attended A&E this evening for a minor complaint. I was anxious and the doctor put me at ease, listened to my concerns and kept me informed about what was happening. I was fortunately able to be discharged but prior to doing so the doctor made a suggestion for onward referral which I have accepted. I have attended A&E with similar problems in the past but have to say that the doctor who treated me tonight was professional, sensitive and provided me with holistic care to the extent that I felt I needed to comment on this site.

What could be improved

nothing

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Responses

Response from Ealing Hospital

Thank you for taking the time to write with your feedback. We were pleased to learn that you had such a positive experience when you attended the hospital recently. Your kind comments will be conveyed to the staff in our A&E department.

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