"Unhappy with care during the delivery of my baby at UCH"

About: University College Hospital

(as the patient),

I have lupus and required special care during my pregnancy. I repeatedly asked for a planned cesarean and was denied this choice. I had a bad pregnancy and was suffering from pre eclampsia. Was admitted twice. The second time they delivered the baby via emergency cesarean. After the birth we were left in a ward with no help or guidance, I was heavily sedated so could not take care of the baby. My partner asked for help and was rudely rebuked by the nurse who said 'you trying to tell me to do my job?'.

We were moved to the recovery unit where I had minimal help despite the fact I couldn't leave the bed. A nurse shouted at me to'stand up and stop fussing'. When I asked them for warm milk I was told 'we don't do warm drinks'.

I felt that I was being punished because I dared to complain. I was ignored and my pain killers being administered very late despite the doctors orders. The nurses who cared for me at UCH were brusque and rude. The doctors didn't seem to be aware of my condition, the reason I was at UCH was to be seen by the Lupus specialists who NEVER came to see me.

I was not given advice and nearly breastfed my baby whilst taking a drug which is harmful to babies. I was discharged within two days. I felt that my aftercare was not much better. I would like to add that my partner was overlooked and treated very poorly too.

Do you have a similar story to tell? Tell your story & make a difference ››