"Dreadful"

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

What I liked

....

What could be improved

I was told I was miscarrying by answerphone message on my mobile phone

Anything else?

All in all.... heartbreaking!

Story from NHS Choices

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Responses

Response from Queen Elizabeth I I Hospital

We really feel that this needs to be investigated, because whatever the reasons for this message being left on your phone, this feels an entirely wrong thing to do. We are very sorry that this has happened, but would ask that you contact us (generalenquiries.enh-tr@nhs.net) so that this can be followed up as a matter of priority.

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